Take a look at our range of resources.
At Retell we pride ourselves on our client focus, in house technical expertise and supportive staff.
Sense Cloud Information Sheet
Premium MiFID II compliant call recording business phone system with lifetime storage.
Sense Lite User Guide
The Sense Lite box comes fully configured. Download our quick start guide.
Sense Lite Information Sheet
Sense Lite is your first step into call recording.
It is plug & play for easy set up.
Windows 7 Upgrade Information
Windows 7 is no longer be supported since January 2020. ReTell will keep your calls recorded and data safe! Find out more.
Once you have purchased your Sense product, you can download the software & register your licence. Contact support for further information and help.
Sense Essentials Information Sheet
Sense Essentials is our basic call recording interface, with live wallboards showing inbound and outbound call volumes, and a range of search criteria.
Sense Professional Information Sheet
Sense Enterprise Information Sheet
The system easily records all inbound & outbound calls as well as providing you with comprehensive call analysis and reports.
Making TLF GDPR compliant & secure
TLF and Retell partnered together to develop a bespoke solution which benefits their clients, their client’s customers, and the TLF team.
Creating a Compliant Call Recording Solution for Cloud Communications
Retell and Conversation Piece have worked together to develop a compliant call recording solution for cloud communications which offer the following safeguards.
If you are one of our existing customers and need support you can download Team Viewer by clicking on the Team View button to allow our support team to help you.
Self Service Video Tutorials
For more information and guidance on the set up of our single line recorders please take a look at our video tutorials. They can also be found on our youtube site here . If our videos do not provide you with the answer you are looking for then please contact our technical support team on 01932 730890